Making the Modern Menu

Reducing time to launch

February 14, 2017 // Restaurant Business Magazine

The menu development team for sports bar chain Native Grill & Wings sets a date for a new menu rollout and then works backward, setting deadlines and using a spreadsheet to track progress, says Marketing Manager Cynthia Velasco. For example, new breakfast-inspired items such as the hangover burger (topped with bacon, hash browns and a fried egg) that debuted on a fall menu update were in the works for three to four months prior.

The spreadsheet outlines timing for each step, such as time for research and development and consulting with franchisees on pricing, two weeks for menu design, two days for photo shoots, and then updating spec sheets of the new menu to go to the printer.

In addition to representatives from operations, training, marketing, procurement and a franchisee advisory group, Native Grill’s menu development team also includes someone from the information technology group. That way, the tech team can start making adjustments earlier to the POS system as well as online ordering, delivery and the restaurant’s mobile app.

Native Grill & Wings Fired Up 2016

 

January 19, 2017 // Franchising.com

Native Grill & Wings, an award-winning Arizona-based restaurant chain known for its 20+ wing flavors that guests can order by the individual wing, heated things up in 2016 with new menu innovations and continued national expansion.

Here is a snapshot of Native’s successful year:

  • Continued Growth: Native Grill & Wings opened five new restaurants in 2016, including the concept’s first locations in South Dakota, Montana and Idaho.
  • New Menu Launch: Native Grill & Wings introduced several new specialty items to the menu, such as breakfast inspired pizzas, burgers, and specialty drinks. The menu also featured two Limited Time Offers as conceptualized by the winners of Native’s inaugural “Final Cut” competition.
  • Technological Advancements: Native Grill & Wings implemented multiple technologies to increase efficiency and service inside the restaurant. Some of these included an advanced POS system to create a more communicative flow to and from the kitchen, as well as an easier system for franchisees to monitor and manage inventory. Native also introduced online ordering across its 31 locations nationwide and teamed up with a third-party delivery system to offer convenience hyper-locally.

“I am thrilled with the successful year we had, and am excited to continue our growth in new markets across the nation,” said Native Grill & Wings CEO Dan Chaon. “With Native’s dynamic and diverse team, we plan on taking the full-service restaurant industry by storm. We incorporated many new innovations in 2016 that will put us at the forefront of the industry.”

Looking ahead to 2017, Native Grill & Wings plans to open seven restaurants, targeting prospects in Kansas, Idaho, and Oklahoma. Native is also hoping to expand its delivery services to all locations. Native will also continue to collaborate with partners for promotional campaigns in an effort to emphasize community engagement.

Native Grill & Wings Awards Winner of Pro Bowl Trip

 Promo awarded one grand prize, four other small prizes for chosen loyalty members. 

January 17, 2017 // Franchising.com Native Grill & Wings, an award-winning Arizona-based restaurant chain known for its 20+ wing flavors that guests can order by the individual wing, announced MJ Cornelius the winner of the “Native/Bud Light Win a Trip” promotion.

Native Grill & Wings, an award-winning Arizona-based restaurant chain known for its 20+ wing flavors that guests can order by the individual wing, announced MJ Cornelius the winner of the “Native/Bud Light Win a Trip” promotion.

Cornelius is a loyal guest of the Native Grill & Wings Mesa location. She won a round-trip for two to the NFL Pro Bowl in Orlando, which also includes a three night hotel stay, two lower level corner tickets, rental car for the duration of the stay, $500 prepaid gift card for spending money, and a commemorative gift bag and travel wallet.

Native Grill & Wings employees gather around MJ Cornelius the winner of the Pro Bowl Trip at the Native Grill & Wings in Mesa, Ariz.

 

Guests were entered to win through the Native Grill & Wings Loyalty App “Scratch, Match & Win” game. The promotion ran between August 31, 2016 and January 1, 2017. There was one single winner for the grand prize package valued at $4,500, and an additional four winners who were granted Arizona Cardinals home football game tickets or a flat screen TV.

“We are thrilled to present the grand prize to MJ, and want to thank her for being a loyalty member,” said Native Grill & Wings CEO Dan Chaon. “Giving back to our community is very important to us since our guests are the heart of our brand. Native Grill & Wings plans on hosting many more promotions in 2017 for our loyalty customers, which they can stay up-to-date on by checking our app.”

Native Grill & Wings (or, “Native,” as the regulars called it) focuses on food and being family-friendly unlike competitors such as Hooters, Twin Peaks and Buffalo Wild Wings. The polished sports grill proudly offers 20 wing flavors – from Strawberry Hot to Ancho Chile Lime, Asian Garlic to Honey Chipotle – which guests can order by the individual wing, as well as an extensive menu of burgers, sandwiches, salads and more. Most of the sauces and rubs can be used to customize other menu items.

The restaurants are divided into a bar and restaurant, with approximately 30-40 flat screen TVs throughout, offering sports coverage for families and serious fans, and a customer base spanning all generations – baby boomers, Generation Xers and Millennials.

Native Grill & Wings Now Delivering at 13 Locations

Native Grill and Wings Surprise - Marley Park Location

 


Native Grill &
 
Wings Offers Delivery at Select Locations

November 28, 2016// FSR Magazine

Native Grill & Wings, an award winning Arizona-based restaurant chain known for its 20-plus wing flavors that guests can order by the individual wing, is now offering delivery services at 13 of its locations.

Native’s new delivery services work through a third-party system, Olo’s Dispatch, to offer convenience hyper-locally. The following locations will now be offering delivery services: Avondale, Dobson, Germann, Gilbert/60, Glendale, Greenfield, I-17 and Dunlap, Mesa Drive, Power and 202, Signal Butte, Tempe, Ray Road, and Ahwatukee Foothills. Consumers can order for delivery through the Native Grill & Wings App or through the website.

“We wanted to implement a delivery system that provides convenient services for our guests, along with continuing to adapt in this dynamic, fast-paced restaurant industry,” says Native Grill & Wings CEO Dan Chaon. “We are also thrilled to partner with local and national delivery service providers, and to hopefully one day offer these services at every Native Grill & Wings location nationwide.”

Dispatch creates a network of Delivery Service Providers, such as Postmates and UberRUSH, to combat demanding consumerism in the restaurant industry. With Native’s partnership with Dispatch, more areas will qualify for delivery that may not have been possible before.

Native Grill & Wings (or, “Native,” as the regulars called it) focuses on food and being family-friendly unlike competitors such as Hooters, Twin Peaks and Buffalo Wild Wings. The polished sports grill proudly offers 20 wing flavors—from Strawberry Hot to Ancho Chile Lime, Asian Garlic to Honey Chipotle—which guests can order by the individual wing, as well as an extensive menu of burgers, sandwiches, salads and more. Most of the sauces and rubs can be used to customize other menu items.

The restaurants are divided into a bar and restaurant, with approximately 30 to 40 flat screen TVs throughout, offering sports coverage for families and serious fans, and a customer base spanning all generations—baby boomers, Generation Xers and Millennials.

New sports bar and restaurant opens in Nampa, coming to Boise

A new sports bar, Native Grill & Wings, opened Oct. 31 in Nampa. Courtesy Native Grill & Wings

October 31, 2016 // Idaho Statesman // By Michael Deeds

Don’t get your feathers ruffled, Buffalo Wild Wings, but you’ve got competition.

Native Grill & Wings, a franchise sports bar based in the Phoenix area, opened Monday at 16808 N. Marketplace Blvd. in Nampa. The restaurant will hold grand-opening festivities Friday and Saturday that include specials and prizes.

With about three dozen locations, mostly in Arizona, Native Grill & Wings is in the midst of an expansion that puts it on a smaller but similar playing field to ubiquitous Buffalo Wild Wings. Although there are similarities between the two restaurants — notably, wings, beer and tons of TVs — Native Grill has a more diverse menu, plus a game-watching atmosphere that some customers probably won’t find as over-the-top volume-driven as BWW.

The Native Grill menu includes 20 wing flavors, plus other food options such as pizzas, calzones, burgers, sandwiches and fish. There’s also a modest kids menu.

Native Grill was established in 1979 as Native New Yorker. The company claims its original owners were “the first to bring wings to Arizona.”

In 2014, the restaurant rebranded itself as Native Grill & Wings. It’s now focusing on growing in other states such as Idaho, Montana, Texas and others.

Hours at the Nampa location are 11 a.m. to 11 p.m. Sunday through Thursday, 11 a.m. to midnight Friday and Saturday.

Phone: (208) 475-4799. Online: nativegrillandwings.com

Native Grill & Wings to Open in Nampa

Chicken Wing Franchise Expands with First Location in Idaho

October 21, 2016 // Franchising.com // CHANDLER, AZ

Native Grill & Wings, an award winning Arizona restaurant chain known for its 20+ wing flavors that guests can order by the individual wing, is slated to open its first Idaho location in Nampa on October 31.

The new restaurant will be located at 16808 N. Marketplace Blvd in Nampa. Company plans call for 6-8 locations throughout Idaho in the next few years, with the next two currently in development in the Metro Boise Area.

“It’s an exciting time for Native as we continue to bring this Arizona staple to various markets across the United States,” said Native Grill & Wings Franchise Owner Brad Williams. “We offer a welcoming environment for the whole family, and use quality ingredients that set us apart from your typical ‘sports grill.’”

Native Grill & Wings (or, “Native,” as the regulars called it) focuses on food and being family-friendly unlike competitors such as Hooters, Twin Peaks and Buffalo Wild Wings. The polished sports grill proudly offers 20 wing flavors – from Strawberry Hot to Ancho Chile Lime, Asian Garlic to Honey Chipotle – that guests can order by the individual wing, as well as an extensive menu of burgers, sandwiches, salads and more. Most of the sauces and rubs can be used to customize other menu items.

“I am confident that Brad will continue to bring success to each market he introduces Native in,” said CEO Dan Chaon. “We’re incredibly proud of the recognition and iconic status we’ve received in Arizona over the past several years, and are excited to see the same following in Idaho.”

The restaurants are divided into a bar and restaurant, with approximately 30-40 flat screen TVs throughout, offering sports coverage for families and serious fans, and a customer base spanning all generations – baby boomers, Generation Xers and Millennials.

Menu Tracker: New items from Native Grill & Wings

Menu Tracker: New items from Wendy’s, Subway, The Cheesecake Factory, more

Sep 7, 2016   |  Bret Thorn  |   Nation’s Restaurant News

Restaurant chains including Planet Smoothie, Cheesecake Factory and Hard Rock Cafe introduce new drinks, pizzas, desserts and more. Take a look at the latest offerings.

Items:

• Southwest Chicken Stack Sandwich: A spicy chicken sandwich with ancho chile lime seasoning and honey chipotle sauce, price varies by location

• The Americano: Roger Clyne Mexican Moonshine, Blue Curaçao, cranberry juice, Grand Marnier and Sprite, price varies by location

Availability: Through October

• Arizona Burger: Burger topped with jalapeños, pepper Jack cheese, lettuce, avocado and honey chipotle wing sauce, $10.49, may vary by location

• Hangover Burger: Burger with applewood smoked bacon, hash browns, avocado, lettuce, pepper Jack cheese and a fried egg, $10.49, may vary by location

• Chicken Fried Chicken Sliders: Three fried chicken sliders with lettuce, pickles and mayonnaise, $9.49, may vary by location

• Chicken Parm: Batter-fried chicken in mozzarella cheese, Parmesan cheese and marinara sauce with basil in a hoagie roll, $9.99, may vary by location

• Five Cheese Grill: A grilled cheese sandwich with Cheddar, Havarti, mozzarella and Swiss cheeses, tomato, basil, applewood smoked bacon and salt & pepper dry rub on Parmesan-crusted sourdough bread, $8.49

• Sunrise Pizza (pictured): Cheddar Jack cheese, medium wing sauce, green peppers, onions, ham, bacon, sausage, hash browns and fried egg on a pizza, $10 for a 9-inch, $18 for a 14-inch, $23 for an 18-inch, may vary by location

Availability: Permanent

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